Explore My Work!
Certifications
2025
2024
2025
2023
2023
Skills
Knowledge & Skills
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Application Security
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Cloud Infrastructure
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Creative Problem Solving
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Cryptography & Encryption
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Digital Forensics
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Endpoint Security Monitoring
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HIPAA
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Identity & Access Management
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Incident Response
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Intrusion Detection & Prevention Systems
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Knowledge Base & Service Catalog Administration
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Log Analysis
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Microsoft System Administration
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MITRE ATT&CK
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Network Protocols & Infrastructure
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NIST Cybersecurity Framework
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Security Information & Event Management (SIEM)
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Threat Analysis
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Threat Intelligence
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Troubleshooting
Tools & Software
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Autopsy
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BRIM
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ElasticSearch
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ELK
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Firewalls
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Graylog
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M365
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Microsoft Active Directory
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Microsoft Azure
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Microsoft Exchange
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MongoDB
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NetworkMiner
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OpenCTI
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PowerShell & Bash
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Python
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Snort
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Splunk
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SQL
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Sysinternals
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VirtualBox
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Wazuh
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Wireshark
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Yara
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Zeek
Professional Experience
PDF Resume
Present
Intermediate Security Analyst
University of Oklahoma - Information Technology
Norman, OK
Provide application security for enterprise resource planning (ERP) systems that manage sensitive financial, HR, and student records. Collaboration with data owners to ensure access aligns with institutional policies, support ERP system upgrades, and contribute to audit readiness, including GLBA compliance.
Identity and access management tasks, including account provisioning, SSO, and Microsoft 365 administration. Additionally, serving as the Lead Administrator for our BeyondTrust Remote Support solution, ensuring secure and efficient remote support operations.
2024 - 2025
Intermediate Technology Support Specialist
University of Oklahoma - Information Technology
Norman, OK
BeyondTrust Remote Support Administrator for 1,300+ endpoints; served as primary Help Desk escalation contact for hardware and network issues; managed IAM across Microsoft 365, Active Directory, and Azure Entra ID.
2023 - 2024
IT Customer Support Specialist
University of Oklahoma - Information Technology
Norman, OK
Managed daily IT operations, including incident management, reporting, and service delivery strategy development; contributed to knowledge base and service catalog enhancements; ensured optimal system performance through collaboration with vendors.
2019 - 2023
Communication Support Specialist (Field Technician)
CoachComm, LLC
Norman, OK (Remote)
Provided high-touch on-site technical support for 50+ accounts; led quality assurance testing; planned software and hardware installation and configuration; provided on-call comprehensive troubleshooting.
2018 - 2019
Product Management Specialist
CoachComm, LLC
Auburn, AL
Led product development initiatives, including the creation of troubleshooting methods and documentation for customer support, employee and end-user training materials, and internal software for hardware configuration. Coordinated in-field testing while collaborating closely with engineering and production teams.
2016 - 2018
Information Technology Specialist
Alley Glass Company
Auburn, AL
Provided comprehensive IT support, including installation and troubleshooting of network infrastructure, endpoint devices, and point-of-sale systems. Managed and supported Apple devices within the organization.
PDF Resume
Education
Auburn University
Computer Science
Auburn, AL